Terms of Service

1. Acceptance of Terms

By downloading, installing, or using the Prompt Shield browser extension and related services, you agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

2. Service Description

Prompt Shield provides enterprise-grade data loss prevention (DLP) services through:

  • Browser extension for real-time sensitive data detection
  • API-based content scanning and analysis
  • File upload scanning and validation
  • Custom sensitivity threshold configuration
  • Webhook notifications and override logging

3. License and Subscription Terms

Access to Prompt Shield requires a valid license subscription. License terms include:

  • Number of authorized users/seats
  • License validity period and renewal requirements
  • Usage monitoring and reporting

Exceeding license limits may result in service suspension until limits are renewed or upgraded.

4. Acceptable Use Policy

You agree to use our services only for lawful purposes and in compliance with:

  • Your organization's data handling policies
  • Applicable data protection regulations (GDPR, CCPA, HIPAA, etc.)
  • Industry-specific compliance requirements

You are responsible for ensuring you have proper authorization to scan content submitted to our services. Prohibited uses include: scanning content without authorization, attempting to reverse engineer our detection algorithms, or using the service for illegal activities.

5. Browser Extension Permissions

The Prompt Shield browser extension requires certain permissions to function:

  • Access to webpage content for real-time scanning
  • Network access to communicate with our DLP API
  • Local storage for configuration and temporary data

These permissions are used solely for DLP functionality and are not used for tracking or advertising purposes.

6. Payment and Billing

Subscription fees are billed according to your chosen plan. Payment terms include:

  • Automatic renewal unless cancelled
  • Pro-rated billing for plan upgrades
  • No refunds for partial billing periods
  • Service suspension for failed payments

7. Service Availability and Support

We strive to maintain 99.9% service availability but do not guarantee uninterrupted access. Scheduled maintenance, updates, or unforeseen circumstances may result in temporary service interruptions. Support is provided based on your subscription tier.

8. Data Processing and Retention

Content submitted for scanning is processed in real-time and not permanently stored. We maintain:

  • Scan metadata for usage tracking and billing
  • Override logs for audit and compliance purposes
  • License and account information

9. Limitation of Liability

Prompt Shield is provided as a security tool to assist in data protection. Users remain responsible for:

  • Implementing comprehensive data security practices
  • Compliance with applicable regulations and policies
  • Validating scan results and taking appropriate action

IN NO EVENT SHALL PROMPT SHIELD BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING DATA LOSS OR BUSINESS INTERRUPTION.

10. Termination

Either party may terminate this agreement at any time. Upon termination:

  • Service access will be immediately suspended
  • No refunds will be provided for unused portions
  • Data retention policies will continue to apply

11. Changes to Terms

We reserve the right to modify these Terms at any time. Significant changes will be communicated via email or service notifications. Continued use after changes constitutes acceptance of new terms.

12. Contact Information

For questions regarding these Terms of Service, contact us at:

Last updated: August 18, 2025